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About Us

The Online e-commerce business has been around for more than 2 decades. Today, the e-commerce business is worth about US$22 trillion (source) and this figure is expected to go up only. However, as in every situation, pros and cons apply with this outline of ever changing industry. There have often been reports of consumers being cheated or at least, don’t get what they had actually expected. We feel that this is very unfair to the consumers in whatever way so that we set up this website to investigate what the consumers go through in their orders from various ecommerce portals you can think of – Amazon, eBay, Qoo10, Aliexpress, JD, Etsy, Lazada, Shopify, Kogan etc.

Smart Online Consumers is dedicated to address and highlight the problems and scams of this ecommerce industry to create awareness for the consumers who may unknowingly and easily fall prey to deceptive online sellers.